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Fuelvex · Shipping

Fast delivery
across Europe

Orders ship the same day when placed before 14:00. Free delivery from €60 within CZ & SK, from €90 to the rest of the EU.

< 24h

Dispatch time

5 000+

Pickup points

30+

EU countries

Free

From €60

DELIVERY OPTIONS

How we ship

Most popular

Zásilkovna

Pick up at 5,000+ Zásilkovna points across CZ & SK. Choose the location closest to you at checkout.

Czech Republic1–2 business days
Slovakia2–3 business days
PriceCZK 79 / €3.20

✓ Free from CZK 1 500 / €60

Fast pickup

Alzabox

1,300+ Alzabox lockers in CZ & SK — open 24/7. Perfect when you're too busy to wait at home.

Czech Republic1–2 business days
Slovakia2–3 business days
PriceCZK 89 / €3.60

✓ Free from CZK 1 500 / €60

CZ & SK

Home delivery

PPL or DPD courier straight to your door. Tracked, with SMS/email notification before delivery.

Czech Republic1–2 business days
Slovakia2–3 business days
PriceCZK 119 / €4.80

✓ Free from CZK 1 500 / €60

30+ countries

EU delivery

We ship to all EU countries via GLS or DHL Express. Fully tracked, no hidden fees.

EU countries3–7 business days
Price€6.90 – €14.90

✓ Free from €90

Czech favourite

Pick up at
Zásilkovna

Over 4,700 pickup points in the Czech Republic and 600+ in Slovakia — including shops, petrol stations, pharmacies and post offices. Open weekends and evenings.

4 700+ CZ points600+ SK pointsOpen weekendsTrack in app

Find your nearest point

zasilkovna.cz/pobocky

Alzabox lockers

Open 24/7 · 1 300+ locations

Pickup price

CZK 79 / €3.20

✓ FREE from CZK 1 500 / €60

Returns & Refunds

30-day return policy

Not satisfied? Return any unopened product within 30 days of delivery for a full refund — no questions asked. Opened products can be returned within 14 days if defective.

Unopened products

30 days · Full refund

Defective / damaged

48h from delivery · Full refund or replacement

Start return

Email info@fuelvex.uk with your order number

Common questions

When does my order ship?
Orders placed before 14:00 CET on business days are dispatched the same day. Orders after 14:00 or on weekends ship the next business day.
How do I track my package?
After dispatch you'll receive an email with a tracking link. You can also track via the carrier's website using your tracking number.
Can I change delivery address after ordering?
Yes — contact us within 1 hour of placing your order and we'll update the address before dispatch. After dispatch, changes are not possible.
What if my order is damaged or missing items?
Take a photo of the package and contents and contact us at info@fuelvex.uk within 48 hours. We'll resolve it within 2 business days.
Do you ship to non-EU countries?
Currently we ship within the EU only. Norway, Switzerland and the UK are not supported yet — join our Telegram for updates.

Ready to order?

Questions? Write to us at info@fuelvex.uk

Shop now →

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CZ · SK · EU shipping
Zásilkovna · Alzabox
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